Hilton Newcastle Gateshead - Newcastle upon Tyne

Bottle Bank, Newcastle upon Tyne, United Kingdom, NE8 2ARshow map
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2Guests1room
Highlights
8
FabulousBased on  1337 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

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Overview

The contemporary Hilton Newcastle Gateshead Hotel is a 4-star venue providing guests with airport transfer, 24-hour security and room service. The hotel was opened in 2003 in a 5-story sleek building and renovated in 2004.

It is nestled in the center of Newcastle upon Tyne with direct proximity to Quayside, which is 600 meters away. 20 minutes' walk from Newcastle upon Tyne city center.

Enclosed by a theater, a cathedral and monuments, the hotel offers a wonderful view over the city center.

The hotel enjoys a prime location within 15 minutes' drive from Newcastle airport.

Rooms

There are bright rooms with complimentary wireless internet, a mini bar, a laptop safe, multi-channel television and a work area provided for travelers staying in Newcastle upon Tyne. Some rooms feature views over the River Tyne. They also have en suite bathrooms with a shower, a hairdryer and a spa bathtub.

Eat & Drink

The hotel’s large restaurant serves a variety of local dishes. Guests can relax at the spacious Tyne bar, offering a variety of cocktails, coffee and tea. Serving an array of dishes, Zizzi are 700 meters away.

A full breakfast is served and charges are applicable. 

Services

There are a business center, a meeting room and a copier available on site.

Relax

Guests will relax indulging in beauty therapy, back massages and a body scrub. The hotel offers aqua fitness, aerobics classes and a fitness center to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Paid Private parking is possible on site.

Number of floors:   5.  Number of rooms:   254.

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Facilities
Paid Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Aqua fitness
  • Tennis court
  • Golf course
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Dinner
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Microphone
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's play area

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • River view
  • Water view

Room features

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Castle GarthCastle Garth1400 ft
Life Science CentreLife Science Centre3300 ft
Newcastle Train StationNewcastle Train Station2300 ft
Newcastle Train StationNewcastle Train Station2300 ft
The GateThe Gate3000 ft
Aldermans Fenwicks HouseAldermans Fenwicks House2000 ft
The SageThe Sage700 ft
Theatre RoyalTheatre Royal2300 ft
Tyne Theatre & Opera HouseTyne Theatre & Opera House3300 ft
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The Lindisfarne RoomThe Lindisfarne Room2.5 mi
Northumberland StreetNorthumberland Street3700 ft
Eldon SquareEldon Square3700 ft
MetroCentreMetroCentre2.5 mi
Metro CentreMetro Centre2.5 mi
Nobles AmusementsNobles Amusements1.3 mi
Newcastle United FCNewcastle United FC4600 ft
MetroCentreMetroCentre2.5 mi
Northumbria UniversityNorthumbria University3700 ft
Customs HouseCustoms House6.8 miMill Dam, South Shields
Hylton Castle Hylton Castle 7.1 miCraigavon Road
South Shields Museum & Art GallerySouth Shields Museum & Art Gallery7.3 mi4 Ocean Road
Arbeia Roman Fort and MuseumArbeia Roman Fort and Museum7.4 miBaring Street
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Getting around
Airports
Newcastle Airport (NCL)6.0 mi
Durham Tees Valley (MME)32.4 mi
Train
Newcastle Train Station2700 ft
Underground
Metro Radio Arena4000 ft
MetroCentre2.6 mi
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Reviews
8.2
FabulousBased on  1337  reviews

Rating by category:

8.0
Service
  • 6.2
    Good

    Location

    Breakfast - had to wait 15 minutes in queue for breakfast items to cook. Not enough food was being cooked to meet the size of the queue (6 rashers of bacon cooked at one time despite a queue of 15 people ) Bed and pillows uncomfortable. Only enough toiletries in bathroom for 1 person for 1 use.

  • 6.6
    Good

    Location

    Card would not go through on check in,very snotty about it,paid cash but could not use mini bar etc. phoned bank to see why card declined to be told no authorization had taken place so receptionist had not put details through correctly, very embarrasing as i use hilton quite a bit and never had a problem.

  • 10.0
    Exclusive

    Location is great, hotel very modern with great views. Breakfast as excellent with attentive staff

    Nothing

  • 4.2
    Guest rating

    Location

    The reception was not friendly and welcoming, the waitresses at the restaurant were not familiar with the menu and did not know was was the soup of the day or fish of the day, the shampoo bottle was half empty as the toilet paper was almost finished...

  • 9.6
    Exclusive

    Friendly concierge happy to help with variety of things The view from the room over the river

    Nothing

  • 7.8
    Fabulous

    The hotel offered a very good standard of accomdation at a very reasonable price. I am very satisifed with the service I received.

  • 8.8
    Superb

    An excellent location for a luxurious mini-break to Newcastle and Gateshead, with fantastic panoramic views of the river, bridges and city. Both the gym and swimming pool were of a high standard and were never busy when I went there.

    Having to book breakfast for each day of your stay in advance i.e. on registration, or pay an enormous mark up to decide on a daily basis.

  • 10.0
    Exclusive

    A very friendly place with excellent facilities and within walking distance of theatre, shops, art galleries and concert hall. We had wonderful views of the river from our bedroom. A small negative - we could hear the beat from the night clubs across the river until the early hours.

    A small negative - we could hear the beat from the night clubs across the river until the early hours.

  • 6.6
    Good

    Very difficult to get to once located.No evidence of any dirrection signs.

  • 10.0
    Exclusive

    The staff were very friendly and helpful. The room was very clean, comfortable and had amazing views of the river. Breakfast was lovely and there was a wide selection. Highly recommended!

  • 9.2
    Superb

    We got a free upgrade. The room was excellent with a great veiw. Reception staff Eva was very friendly. Bathroom products good quaility. Nice bathrobes.

  • 10.0
    Exclusive

    excellent loction, friendly staff. high quality breakfast.

  • 7.4
    Very good

    The relax atmosphere, Great breakfast.

  • 9.2
    Superb

    The staff were very friendly and helpful, the room was spacious and clean

    The hotel bar is very expensive (as you would expect)

  • 8.8
    Superb

    easy accsses to newcastle shopping

    toilet in en suite didnt work

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Highlights
8
FabulousBased on  1337 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Newcastle Airport (NCL)6.0 mi
Durham Tees Valley (MME)32.4 mi
Train
Newcastle Train Station2700 ft
Underground
Metro Radio Arena4000 ft
MetroCentre2.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
Cities nearby